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The custemer had to pack it, make a trip to the post office, pay, pay, pay to ship it back. Great inconvenience.
The outlet store that shipped it, did not send it well. The CD player did not work.I returned the item and still have not seen a credit to my account.If you can help, please let me know.Again, I was not satisfied. I ordered this radio and was very disappointed. The box was torn, some parts were in a ziploc bag.The cover of the cassette player was not attached, and I could not get it on.
This was a lie, this unit was used.but not " Factory Refurbished " as advertised. My GF loves the radio and it plays well.all the features work.but I have NO warrenty as advertised so with this seller.buyer beware. I bought this unit as a " Factory Refurbished " item. It was purchased as an Xmas present and arrived too close to Xmas to return it or I would have.
Emerson could care less about customer satisfaction. If it was my company, and I sold hundred of thousands of these units I would replace a defective one at a nominal cost to the customer. Not worth fixing and out of the 90 day warranty, buy a new one. A call to customer service was disappointing. Just 4 months later with as little as 3 hours of use the CD player stopped reading the disc. I purchased this unit for Christmas of 08 for my daughter of 14. I subsequently read reviews of this unit and found several other people experienced the same problem. Other than not reading the disc, the display was impossible to read without lifting the unit to a 45degree angle.
I bought this cd player for my grandson and one for myself.It's got a nice sound to it ,reasonably price,has a remote and is very portable.Nice looking little player.
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